Privacy Policy

Data Controller

Balancify is responsible for the processing of personal data as described in this privacy policy.

Contact:
support@balancify.nl
www.balancify.nl

What Personal Data Do We Process?

Balancify processes personal data that is necessary for the performance of our services, including:

• Name and address details

• Contact details (phone number, email address)

• Citizen Service Number (BSN)

• Financial data

• Bank details

• Data required for tax returns

• Website and usage data (where consent has been given)

Legal Basis for Processing

We process personal data on the basis of:

• The agreement concluded with you

• Legal obligations (such as tax legislation)

• Consent (for example, for website cookies)

The processing of the BSN is based on a legal obligation in the context of tax filings.

Purposes of Processing

Personal data is processed for the following purposes:

• Providing administrative and tax services

• Filing tax returns

• Processing payments

• Communicating with clients

• Complying with legal obligations

• Improving our website (where consent has been given)

Retention Period

Balancify does not retain personal data longer than necessary.

For administrative and tax-related data, a statutory retention period of 7 years applies.

After this period, data will be deleted or anonymized, unless a longer retention period is required by law.

Sharing with Third Parties

Balancify shares personal data with third parties only if this is necessary for the performance of the agreement or to comply with a legal obligation.

This may include:

• The Dutch Tax Authorities

• Financial institutions

• Software providers (data processors)

Data processing agreements are concluded with processors where required.

Security

Balancify takes appropriate technical and organizational measures to protect personal data against loss, misuse, or unauthorized access.

These measures include, among others:

• Secure cloud storage

• Access restrictions

• Two-factor authentication

• Deletion of WhatsApp conversations after processing

Your Rights

You have the right to:

• Access your personal data

• Request correction of your data

• Request deletion of your data (where legally permitted)

• Restrict processing

• Object to processing

• Data portability

You may exercise these rights by contacting us at info@balancify.nl.

You also have the right to lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Changes

Balancify reserves the right to amend this privacy policy.